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Fundamentals of Tourism – Industry Management
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Fundamentals of Tourism – Industry Management

Format

Online

Schedule

3 - 4 hours per week

Language

English

Duration

10 weeks

Price

250

Institution

IE

Fundamentals of Tourism—Industry Management delves into how technology and innovation have transformed tourism management, emphasizing the importance of personalized customer experiences and data utilization. Participants will explore key areas such as strategy, finance, digital marketing, and operations management. Designed for professionals and managers, the program provides practical knowledge to navigate the complexities of modern tourism, ensuring relevance and competitiveness in a dynamic market.

Important Information:

  • Applications open: Anytime
  • Priority deadline: Anytime

If you would like to enroll multiple users or need more information about this course, please contact us!

toa@ie.edu

What you'll learn

Understand competitive strategy and corporate strategy in tourism.
Apply financial accounting principles in tourism management.
Utilize big data to enhance customer experiences.
Implement effective operations management for sustainability.
Drive digital transformation and innovation in tourism.
Master digital marketing tools and strategies.

Course content

Module 1
Strategy
Concepts of competitive strategy and corporate strategy.
Identifying and leveraging competitive advantages.
Case studies of successful tourism strategies.
Module 2
Finance
Basics of financial accounting and reporting.
Financial analysis and performance metrics.
Budgeting and financial planning in tourism.
Module 3
Digital Marketing
Overview of digital marketing tools.
Social media strategies for tourism businesses.
SEO and content marketing in the tourism industry.
Module 4
Operations Management
Principles of operations management.
Process optimization for tourism services.
Sustainability practices in tourism operations.
Module 5
Innovation and Digital Transformation
The role of technology in tourism innovation.
Implementing digital transformation strategies.
Case studies of innovative tourism businesses.

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